Claires Court WEBSITE Privacy Notice

This privacy notice aims to clarify:

1. what information we collect about you
2. how we may use information we collect about you
3. disclosure of your details to others
4. how long we will keep your information for
5. your rights
6. our use of cookies
7. our data protection policy
8. how to contact us

Where we link to third party websites, they will have their own privacy and cookies policies and it is your responsibility to review these. We cannot accept any responsibility or liability for the policies of third party websites.

1. What information we collect

When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. This is to allow us to monitor user behaviour and visit rates. This information is anonymous. Where we gather personal information this will be made clear. Our website uses cookies.

When you request a prospectus or a call back, or register for an Open Event we will store your information. This can consist of information such as your name, email address, postal address, telephone or mobile number, number of children, their ages and names. How long this information is stored for depends on whether your child/children subsequently become a pupil/pupils at Claires Court. Click here to view our data protection policy.

We use a third party providers for the distribution of our newsletters and Claires Court blogs, we gather information regarding opening and click through rates to monitor and improve these services.

2. How we may use the information we collect

The information gathered about you may be used for the following purposes:

• to contact you in relation to any service you have requested, such as a prospectus or call back
• to deal with any correspondence we receive from you or any comment or complaint you make
• in relation to any contribution you have submited to us, such as photographs
• to send marketing communications relating to our business, which we believe may be of interest to you
• to send email communications where you have agreed that we can get in touch
• to send out general communications to administer the website
• to improve your browsing experience by personalising the websiteto enable your use of the services available on the website

3. When will WE disclose your details?

We will not pass your information to any third parties and will keep your information confidential except where disclosure is required for legal reasons (i.e. by police). If at any time you no longer wish to receive marketing correspondence from us, please contact us and we will remove you from our records.

4. How long we keep your information for?

How long information is stored depends on whether your child/children are, or become, a pupil/pupils of Claires Court.

5. Your rights

We comply fully with the requirements of the Data Protection Act 1998. This includes your right to access the information we hold about you. You may instruct us not to process your personal data for marketing purposes by email at any time.

6. COOKIES

Our website makes use of cookies to improve your browsing experience. A cookie is a small text file which is stored on your computer by your web browser which enables a website to remember certain information about you, for example, if you are logged in or what items are in your shopping basket.

Read more about our use of cookies.

7. Our data protection policy

Data Protection Policy

8. Contact us

If you have any questions about this privacy notice or our treatment of your personal data, please write to us by email registrar@clairescourt.com or by post to The Registrar, Claires Court, Ray Mill Road East, Maidenhead, SL6 8TE