Holiday Activities - The front desk is open from 8.00am to 9.15am and 3.45pm to 6.00pm. Prompt pick-up at your booked time is essential. If you need to drop off or pick-up at any other time than booked (especially outside the front desk opening times), we would appreciate it if you could let us know via email or phone, so we can plan accordingly. Holiday Activities closes at 6.00pm, pick-up after this time may result in a late fee being charged.

Sport Xtra - The front desk, located in the Sports Hall is open from 8.00am to 9.15am and 3.55pm to 6.00pm; please let staff know if you need to pick-up earlier than these times. Prompt pick-up at your booked time is essential. We close at 6.00pm, pick-up after this time may result in a late fee being charged.

Holiday Activities

• Wear play clothes
• Sunscreen (see below)
• Hot lunches are available to book, a Packed lunch (must be nut free)
• Reusable water bottle and additional snacks if required (see Lunch and Snacks)
• Swimming kit if appropriate (see below)
• Please don't bring phones/electronics (if brought they will need to be switched off and left in their bag) or any items of value (e.g. jewellery, collectors cards etc)

Sport Xtra

• Wear or bring appropriate sports gear
• Sports footwear for indoors and out
• Warm clothes and waterproof jacket for outdoor sessions
• Hot lunches are available to book, a Packed lunch (must be nut free)
• Snacks and plenty to drink
• Sunscreen (see below)

Please ensure your child has an adequate supply of sunscreen with them and a sun hat. Please apply a layer of sunscreen prior to arrival. Sunscreen must be in a labelled bottle, further applications will be applied by the children themselves under close adult supervision. 

Please ensure all articles are clearly labelled and discourage your child from bringing valuables or treasured items. Named property will be reunited with owners where possible, unnamed items will be placed in the ‘Box of Unclaimed Property’ and held for four weeks and thereafter donated to charity.

LUNCH and Drinks

A hot lunch is not available for the half-term holiday, so please provide a nut free packed lunch*.  

Chilled water is freely available throughout the day, we kindly request that parents provide a drinks bottle for their child. This is to assist in our commitment to reduce single use plastic cups. 

^{*We operate a nut free environment, so please do not include products containing nuts or kiwi in your child's packed lunch.}

Please don’t allow your child to bring in phones or other electronics - if they are brought in they will need to be switched off and kept in the child’s bag.

For a small charge, swimming is available (with the exception of the short half-term) for all children at Holiday Club from year 1, and above, on all days except Friday. Swimming option is subject to there being no maintenance requirements and is weather dependant. Please provide your child with a towel, swimming costume, crocs/flip-flops, and swim hat and swimming aids as appropriate, if you would like them to join a swim session.

We recognise that both staff and children are vulnerable to infections/illness and therefore ask parents/carers to refrain from bringing their children when they are unwell. We operate within the guidance on infection control in schools and other childcare settings provided by the Health Protection Agency.

We require written consent to administer any medication.  If your child requires prescribed medication it is recommended that you obtain a spare inhaler/epipen/Piriton etc so that one can remain on site with us. If your child requires medication and they do not bring it with them you may be refused entry – your child’s safety is our paramount concern.

First aid is always administered by a qualified first aider, who will decide the most appropriate course of action. A written accident report will be available to the parent on collection. Should a child need to go to hospital their parents will be immediately contacted. An escort will be provided if the parents are unable to get to the club.

All children will be signed and timed in and out on a register. Children may be collected at any time during the session, but please let us know at drop-off or by email. Children may only be collected by a nominated person otherwise it is vital that you let the club know if a different person is to collect. You can set a password on the booking system.

All concerns should be made to the Club Manager or directly to Claires Court. If you wish to take matters further, please visit the School's Complaint Procedure for further guidance.

Claires Court has detailed policies and procedures in accordance with ISA standards, which are available to all parents. Please ask if you wish to see them or have copies emailed to you.